The Phoenix Cygnus deposit key deposit safes, ideal for domestic, commercial and office use.
- LOCKINGåÊFitted with a high security double bitted key lock and supplied with two keys.
- CONSTRUCTIONåÊHeavy duty steel construction with concealed hinges and twin live locking bolts for increased security against attack.
- SECURITYåÊWhen bolted to a wall these key Safes provide defence against burglaries aimed at stealing car keys, house keys etc.
- FIXINGåÊReady prepared for fixing to the wall with bolts supplied.
- SPECIAL FEATURESåÊKey deposit slot, allowing keys to be deposited without the need to open the safe.
- KEY TAGSåÊSupplied complete with a selection of coloured key rings
- COLOURåÊFinished in a high quality scratch resistant paint RAL9003 White.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ https://buysafesonline.uk/pages/shipping-&-returns
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to https://buysafesonline.uk/pages/shipping-&-returns
and we will process an insurance claim on your behalf.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Extra charges may apply regarding weight, deliveries include stairs or lifts.
Next day delivery
Next day deliveries will apply to all orders received before 11:30 am
Products 0-30 kg can be delivered on Saturday/Sunday for an extra £7.00 (except GS8000K/GS8001K)
Multiple items will be based on weight
0-30kg = £7.50
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a £20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns and Refunds
We have a 30-day return policy
(Please do not send your purchase back to the manufacturer)
We will arrange to pick the item up but it will cost the same as what it was delivered
If you were to buy a safe and the delivery cost £13.00 to get it there and £13.00 to have it collected & returned, once inspected for condition & packaging, a full credit would be applied back to you, less the 2 carriage cost.
To be eligible for a return, your item must be unused and in the same condition that you received it with the same original packaging.
There are certain situations where only partial refunds are granted (if applicable)
Where item has seen to be used
Item not in its original condition
Item is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
Also please note;
All shipping costs are non refundable unless the item was proven to be defective when delivered.
If your refund is approved a credit will be applied to your credit card or original method of payment, within 5 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund within 6 working days,
Please first check your bank account than contact us below to help resolve this.
International Shipping Policy
We currently do not ship outside the U.K
E‑mail us at
[Re: Privacy Compliance Officer]
Allbeautiful, Apt 23998, Chynoweth House, Trevissome Park, Truro, TR48UN, United Kingdom
All Goods supplied by Phoenix are warranted free from defects for a minimum of
12 monthsfrom the date of supply.
This warranty does not apply to any defect in the Goods arising from fair wear and tear,
Wilful damage, accident, negligence by the Customer or any third party, use otherwise than or any alteration or repair carried out without approval in writing.
Advice of damage, delay, non-delivery or partial loss of Goods in transit, or that the Goods supplied to the Customer develop a defect while under warranty, or that the Customer has any other complaint about the Goods, must be notified to Buy Safes Online in writing within 3 days of delivery or performance (or, in the case of non-delivery, within 28 days of despatch of the Goods) and
any such claim must be made in writing to the address on our contact page within 7 days of delivery or performance (or, in the case of non-delivery, within 12 days of despatch). All other claims must be made in writing to Buy Safes Online within 14 days of delivery or performance.
Buy Safes Online shall not be liable in respect of any claim unless these requirements have been complied with except in any particular case where the Customer proves that:
- It was not possible to comply with the requirements and
- Advice (where required) was given and the claim made as soon as reasonably possible.
Buy Safes Online shall not be liable for indirect loss or third party claims occasioned by delay in delivering the Goods or for any loss to the customer arising from such delay whether as a result of Buy Safes’ negligence or otherwise.
Without prejudice to clause 10.2 above but subject to clause 10.6 below, where the Goods are defective for any reason, including negligence, Buy Safes Online’s liability (if any) shall be limited to:
Replacing the Goods:
- Rectifying such defects at its own expense
Granting the customer a full or partial refund or credit note for the appropriate part of the purchase price; in which case Buy Safes Online shall have no further liability to the customer.
Buy Safe’s Online shall not be liable to the customer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for:
- Any consequential loss or damage (whether for loss of profit or otherwise),
- Expenses or other claims for consequential compensation whatsoever
and whether caused by
Its negligence, employees or agents or otherwise) which arise out of or in connection with the:
- Supply of the Goods and/or the Services or their use or, except as expressly provided in these conditions; and/or
- Any sum exceeding £500,000 in respect of any single incident or series of connected incidents.